Wednesday, September 28, 2022

Making room for grief and healing

Last week's post had a reference to worrying about my dog.

At the time of that writing session we had a vet appointment. We ended up going to the emergency vet earlier and finding that her lungs were full of cancer. It was while writing that I decided we couldn't wait, and began to know what would happen.

Preparing for this post had another long journal session. Not everything that I needed to write for myself will matter for everyone, but I hope that what I write here can be practical for some.

Even with my belief in the afterlife, and that these separations are not permanent, they hurt. It's reasonable that they hurt. It's easy to try and skip to the comfort part, but that really only makes things worse. This is all part of being human.

As humans, we sometimes struggle with seeming contradictions, like the opposing needs to mourn and to be comforted. That can lead to the attempt to skip over mourning to get straight to healing, but it might also result is resisting the healing because of guilt. 

We have to accept that uneasy balance.

Actually, I am leading to a point of healing about something parental; we should get there next week. For now, there are three things about Adele from which I want to try and pull some lessons.

The first relates to the disruption in what you are used to.

I can feel very sad hearing about the death of someone that I care for but haven't seen for a while; we all have. With someone who has been playing a larger role in your life, there are more frequent reminders.

I first noticed this with our first greyhound, Jake. He was always at the door when you came in or out, and he did that for eleven years. Going in or out after he was gone left a sharp pain for a while.

Adele was my roommate for eight years. Every time I see her bed, or when it is time for her pill but I don't need to give it to her, or when we don't need to put the stick back in the door because she didn't go out into the back yard, I feel her absence. It has been less than two weeks; this is still pretty fresh. 

It probably makes sense to let the bed go, but that empty space will still be noticed. That just takes time. In other instances, there may be more changes to make. 

One of the great practical things about human healing is that you still need to eat and drink and go to the bathroom. That pulls you along -- maybe even forward -- whether you like it or not. For things that we can avoid, we may need to make changes but keep putting it off.

If you have lost someone who always did the cooking or the vacuuming, what are the new ways of taking care of that? Did you always used to sit with them? Are Tuesday nights suddenly free?

One of the books I have been thinking about is Crying in H-Mart by Michelle Zauner. After her mother's death, her father would call about the loss and his devastation, and then eventually he moved to Thailand. That seemed extreme, but sometimes things need shaking up. Truthfully, some shaking up already happened; now you're trying to regain equilibrium. 

It makes sense to look at not just the relationship, but the patterns that were built around it. Ideally, examining that can be a part of honoring the relationship. It also is accepting the right to heal. You will feel pain, but it shouldn't always hurt that much

One thing making Adele's loss a little harder is a certain sense of finality. This house has not been without a dog since 1978. At times, there have been as many as five dogs, but there was only one cat then. Now we have six cats, which could make introducing a new dog tricky.

Most of those cats and dogs were not exactly premeditated. I suspect at some point there will be at least one more dog who needs us, and we will take that dog in, because that's who we are. We are not in a position to seek out a new dog though, and there is some pain with that.

There are relationships you don't get back, at least not on this side, but there are roles that are still there. You can find other people who will care about you, listen to you, give you good advice, be glad to see you, need your help with things... not as replacements, but as an expansion of your connections. 

That is not easy, but it's beautiful.

It does require being willing to love more, which also means being willing to lose again. That takes courage, and effort, but it's worthwhile.

Speaking of that dog and six cats... I would worry sometimes about the cats getting more attention, because they can get in your laps or sit next to you and purr. Actually, when Jake first came to us, he got more attention than Laddie (collie) and RK (sheltie) because he asked for it more. With that worry I made sure to remember to talk to Adele and pet her and to not neglect her.

That's the thing that helps most with the guilt: we don't ever know how long we will have an animal, but while they are with us we can make their life good, and that's what we do.

That part of healing works better if you think of it before the separation.

Again, this is hard. I keep thinking of needing to reach out to people, and then finding other things I need to do. Then I will text three friends in one night, perhaps an over-correction, but that led to one long phone call with one friend, and getting together with another. Even if we can't spend as much time as we would like, we can keep the interactions that we do have kind.

Finally, just in case anyone is offended at comparisons between humans and dogs and cats, you're right, it is very different. My pets can never mess me up like a family member can, and I cannot choose to have any family members put down (which is probably for the best). 

Nonetheless, some of the emotions are the same.

Wednesday, September 21, 2022

Honoring your brain

Maybe you noticed I skipped last week.

There were two primary reasons that I did not feel able to write.

One is content. I was planning on spending more time on capitalism, and how it combines with racism as part of dominator culture. Writing about my job woes seemed like a reasonable springboard for that, and it is always relevant, but I think I need to spend some time on more emotional things.

The other is more technical, in that even though I had this idea for the switch, no words were flowing.

One of my job woes is less time for reading, where it wasn't even strictly time so much as the mental capacity and energy I had left after a work day or week. 

I have been doing really well recently at seizing time here and there and making progress in books. I have been taking in a lot of information.

It put me into this state... I am not sure that the right word is overstimulation, but there were too many concepts coming in, and not enough getting out.

That sounds like blogging would be an antidote: get some thoughts out. 

I do get into states where my ideas on a specific topic are very clear, and then writing about it is easy. Lots of thoughts on multiple topics does not flow.

Sometimes I will make lists, perhaps with little drawings, but this time I did a journal session where I was alternating between scheduling which e-books I was going to read and thoughts I'd had during my scripture study and which Marvel series I wanted to watch and my worries about the dog, plus working out the songs of the day.

It went on for four pages. It helped, though I believe I need at least one more session like that. 

On frequent thought lately is that you can't do everything. I don't like giving things up, but I keep having to do it. 

When feeling like I was actually getting better at accomplishing some of my goals there, but that it was possibly taking me away from other things (like being able to blog or even write a coherent journal entry about an emotional issue), that was a real concern.

It looks like I can maintain this pace, but it requires writing out things that I have been able to mentally track in my head or at least on a spreadsheet. There are more now.

I may still have to slow down some of it, at least to incorporate other things. However, it is helpful to understand how your own brain works and what it needs.

I suppose it is a form of self-care. Lowering my expectations could be another form, but does not seem to be the most needed form at this time.

Remember when I was telling mission stories? It took me a long time to figure out how to study Lao effectively for me. It turned out that I needed to write it. I remember someone had given us a box of old church magazines and I really wanted to spend time reading them (perhaps it was book withdrawal). If I had just realized sooner, writing translations of them would have been perfect. It would have given me new vocabulary and writing it out would have reinforced it in my brain.

When I was in school, before that, other than maybe an hour in TAG talking about the differences between visual, auditory, and kinesthetic learning styles, we didn't really talk much about how to learn. Much like sports, it seemed like you were either good at it or you weren't. I was a natural at learning; sports not so much.

Learning was so easy, but I would periodically hit snags that I had to work out on my own. There was very little helpful advice out there.

Some things I have figured out by overanalyzing everything, but following a lot of neurodivergent people on Twitter helps. I don't even know if it is that I get that many tips, but it has done a lot to eliminate worrying about what is weird and normal or right.

Don't sell yourself short; you may just not have found the write method or combination of methods yet.

Wednesday, September 07, 2022

The Everything Bagel

"You've been feeling it too, haven't you? Something is off. Your clothes never wear as well the next day. Your hair never falls quite the same way. Even your coffee tastes wrong. Our institutions are crumbling. Nobody trusts their neighbor anymore. And you stay up at night wondering to yourself..."  Alpha Waymond, Everything Everywhere All At Once

The posts about me hating my job and exploring the factors that go into that (I hope) illustrated how things go wrong, often with capitalism as the primary culprit.

It is not the only culprit, and we will spend more time on that, but I remembered this part of the movie.

The quote can simply create a mood, but we may be surprised by the break down.

Your clothes never wear as well the next day:

I'll start with my weakest link, but it is still interesting.

One potential issue is use of fabric softener. These products coat your clothing, and may lead to your clothes not being (or smelling) truly clean. This may be a reason for the popularity of scent beads.

https://mygreencloset.com/never-use-fabric-softener/

These are things that are not good for you, your clothes, your appliances, or the planet, but they are still widely advertised.

It is probably more to the point that mass-produced clothes are often produced cheaply, where you will have threads coming out, making seams sloppy, or if they are the threads holding the elastic in place that can really mess with the structure. 

Plus, you may also notice that clothes being the same size, even for the same brand and design, don't always fit the same way. This could be a function of the fabric cutting, where multiple cloth segments are being cut at once, not all with the same amount of fabric, or where the stitching does not work out exactly the same.

https://www.thread.com/us/tips/men/style-sos/style-sos-why-does-same-size-fit-differently/

This is worse with cheaper brands, but only being able to afford cheap clothes probably means there are many areas that aren't going as well for you.

(And if you're fat... )

Your hair never falls quite the same way:

Personally, my hair texture is difficult tough to match. Pantene used to work really well for me. Hairdressers tended to hate Pantene, but I could afford it, and my hair felt good. They changed the formula. I found a good fit with Shea Moisture, but then they changed the formula for that.

The really annoying thing with that is apparently the change was to try and get more white customers. (I am not Black, but my hair has some similarities.) I was ditched again, though my sisters are still using Shea Moisture. (Their hair is more conventional.)

I keep bouncing around with different brands, some working better than others. If I had more disposable income, that would help, but there would be lots of other places to use that first.

Of course, climate changes that result in more hot, humid days can have a big effect on hair. Also the water we are getting may have some problems, but that may be more of a factor for...

Even your coffee tastes wrong:

https://www.discovery.com/science/unsafe-drinking-levels-in-rainwater

In the Willamette Valley, we drink rainwater, but it does come through the water district; one hopes it's fine, but food gets watered by rain. 

I don't drink coffee, but I eat fruits and vegetables and grain products; what is coming out of the sky matters. 

Plus, so much of that (and the food for the animals we eat) is grown in depleted soil.

Lately a lot of meat just doesn't taste that great. I still have my sense of smell, so it's not that. 

I have long been aware of the difference between beef grown on feeding lots versus beef raised by 4-H kids. I mostly understand the reasons for that, but what if everything is getting worse? What if you have depleted soil as the source of the grass or hay or alfalfa or corn, plus rain water full of chemicals, and that is what tired, overworked people find on their plates?

You can argue that the crumbling institutions and the neighbors not trusting each other are bigger issues, but the "small" issues all relate.

With my job getting busier, and medical offices getting busier, people are spending more time on hold. That is less of a problem than the other barriers to care and to healthy lifestyles, but it still sucks.

It's not because of a giant bagel across parallel realities, but many things -- big life issues and small pleasures that could take some edge off of the larger difficulties -- are collapsing inward in a vortex of suck.

Have you been feeling it too?

Wednesday, August 31, 2022

Musical Interlude

I will return to society's collapse and fighting it soon, but sometimes one needs to lighten up.

For daily songs I had been doing ten songs per year for the '80s, running from 1980 through 1989, and paused from May 1st through July 11th, as discussed in two other posts.

https://sporkful.blogspot.com/2022/06/messy-and-mattering-mays-daily-songs.html

https://sporkful.blogspot.com/2022/07/black-music-month-pride-month.html

I just posted the last song from 1989 yesterday, but one thing I found with the songs from that year is I could really see the different trends that would be around in the 90s. There is more hip hop and dance, but also things that were heading toward alternative, and probably some things you could call neo-soul. I decided to do 1990 too. 

Often when I go over a daily song project I will list the songs by date at the end. In this case, that would be 120 songs, because 1984 was so notable for songs from soundtracks that I did ten songs from movies, and then ten not from movies.

I have listed more songs than that before, but I want to do something else instead.

Going over this, and getting some questions about our postponed 30 year class reunion, I started to think about a playlist that would encapsulate the class of 1990's time at Aloha High School. It was a three year school then, so going in the day after Labor Day, 1987, and coming out the second Sunday in June 1990, what were all of the number one songs for that time period?

I made that list. And then I didn't like it that much.

I mean, that's not surprising. I love a lot of songs that didn't really chart, and detest a few that did.

Amazingly, there is at least one song I have never heard, "Dirty Diana" by Michael Jackson. (There is a lot of Michael Jackson.) I have heard of the song, but having no memory of it I assumed it came earlier or later in time. No, it was right in the thick of things.

And Steve Winwood's "Roll With It" spent 4 weeks at number 1? Why?

I think it was a good musical time in general, though maybe not as good as 1984-1986, but yeah, not my favorites at number one.

I realize that questions of taste can become heated. If your musical taste is bad, it would be wrong of me to hold it against you.

So, for your own perusal, here are the Billboard Number One songs from September 7th, 1987 through June 10th, 1990

(I might make a playlist of the daily songs I chose from 1980 through 1990. Those were good.)

1987
“La Bamba” by Los Lobos
“I Just Can't Stop Loving You” by Michael Jackson
“Didn't We Almost Have It All” by Whitney Houston
“Here I Go Again” by Whitesnake
“Lost In Emotion” by Lisa Lisa & Cult Jam
“Bad” by Michael Jackson
“I Think We're Alone Now” by Tiffany
“Mony Mony (live)” by Billy Idol
“(I've Had)} The Time of My Life” by Bill Medley and Jennifer Warnes
“Heaven Is A Place On Earth” by Belinda Carlisle
“Faith” by George Michael

1988

(“Faith” by George Michael lasted into the new year)
”So Emotional” by Whitney Houston
“Got My Mind Set On You” by George Harrison
“The Way You Make Me Feel” by Michael Jackson
“Need You Tonight” by INXS
“Could've Been” by Tiffany
“Seasons Change” by Exposé
“Father Figure” by George Michael
“Never Gonna Give You Up” by Rick Astley
“Man in the Mirror” by Michael Jackson
“Get Outta My Dreams, Get Into My Car” by Billy Ocean
“Where Do Broken Hearts Go” by Whitney Houston
“Wishing Well” by Terence Trent D'Arby
“Anything For You” by Gloria Estefan and Miami Sound Machine
“One More Try” by George Michael
“Together Forever” by Rick Astley
“Foolish Beat” by Debbie Gibson
“Dirty Diana” by Michael Jackson
“The Flame” by Cheap Trick
“Hold On To the Nights” by Richard Marx
“Roll With It” by Steve Winwood
“Monkey” by George Michael
“Sweet Child O' Mine” by Guns N' Roses
“Don't Worry, Be Happy” by Bobby McFerrin
“Love Bites” by Def Leppard
“Red Red Wine” by UB40
“A Groovy Kind of Love” by Phil Collins
“Kokomo” by The Beach Boys
“Wild, Wild West” by The Escape Club
“Bad Medicine” by Bon Jovi
“Baby, I Love Your Way/Freebird Medley” by Will To Power
“Look Away” by Chicago
“Every Rose Has Its Thorn” by Poison

1989

(“Every Rose Has Its Thorn” by Poison lasted into the new year)
“My Prerogative” by Bobby Brown
“Two Hearts” by Phil Collins
“When I'm With You” by Sheriff
“Straight Up” by Paula Abdul
“Lost In Your Eyes” by Debbie Gibson
“The Living Years” by Mike + the Mechanics
“Eternal Flame” by The Bangles
“The Look” by Roxette
“She Drives Me Crazy” by Fine Young Cannibals
“Like A Prayer” by Madonna
“I'll Be There For You” by Bon Jovi
“Forever Your Girl” by Paula Abdul
“Rock On” by Michael Damian
“Wind Beneath My Wings” by Bette Midler
“I'll Be Loving You (Forever)” by New Kids on the Block
“Satisfied” by Richard Marx
“Baby Don't Forget My Number” by Milli Vanilli
“Good Thing” by Fine Young Cannibals
“If You Don't Know Me By Now” by Simply Red
“Toy Soldiers” by Martika
“Batdance” by Prince
“Right Here Waiting” by Richard Marx
“Cold Hearted” by Paula Abdul
“Hangin' Tough” by New Kids on the Block
“Don't Wanna Lose You” by Gloria Estefan
“Girl I'm Gonna Miss You” by Milli Vanilli
“Miss You Much” by Janet Jackson
“Listen To Your Heart” by Roxette
“When I See You Smile” by Band English
“Blame It On The Rain” by Milli Vanilli
“We Didn't Start the Fire” by Billy Joel
“Another Day in Paradise” by Phil Collins

1990 (through June 10th)

(“Another Day in Paradise” by Phil Collins lasted into the new year)
“How Am I Supposed To Live Without You” by Michael Bolton
“Opposites Attract” by Paula Abdul with The Wild Pair
“Escapade” by Janet Jackson
“Black Velvet” by Alannah Myles
“Love Will Lead You Back” by Taylor Dayne
“I'll Be Your Everything” by Tommy Page
“Nothing Compares 2 U” by Sinéad O'Connor
“Vogue” by Madonna
“Hold On” by Wilson Phillips

("It Must Have Been Love” by Roxette was the next number one for us new high school graduates.)

Wednesday, August 24, 2022

Falling apart: Global

There is one more factor driving call volume. 

It is not the one that gives us the most extra calls, but it has such a pronounced impact in other ways that addressing it is important.

Of course I am referring to global warming.

Medicaid programs frequently have a program attached for flexible funding. It can be used when there is something that would be helpful for health but is not a medical procedure. Perhaps the medical procedure you need is only done at a few locations, none of them close. Flexible funding could provide for travel. Perhaps eating healthy meals would be more possible with a small investment in cookware.

Usually those applications are filled out by doctors, who are familiar with the individual medical needs so can speak to the risks and benefits. However, offices are backed up, and for a seasonal need there is a good chance that the patient would not be able to get in on time.

That is why we are submitting the requests for assistance with air conditioning.

That is not ideal. We can't give a real medical reason. Sometimes they may mention a condition where heat would have an impact, but really, if they see that they can get assistance with air conditioning or purifying, of course that sounds good. They will call, and we will put the request in.

The obvious driver there is that we live in an area where the climate was once milder. Housing is not set up for the new reality, especially older housing. It does get hotter now, and less predictably. That affects comfort, ability to do other things, and yes, health.

It is perhaps less obvious that if we go back to the original staffing shortages caused by COVID, that climate change may play a role in the spread of new diseases.

It's not the only factor. Certainly as habitat loss causes humans and non-humans to come closer together, that increases the risk of zoonotic diseases spreading, and air pollution can have a profound effect on lung health even without a rise in overall temperature. The point is that environmental health and individual health are connected.

If the medical industry got short-staffed with COVID, what will happen when you add monkeypox and polio to the mix?

Last week when I was asking the wrapping up questions, like "is your sense of well-being wrapped up in other people not having their needs met in demonstration of the fact that you are worth more?"... that felt like I might be going a little too hard too early. It still seemed necessary.

This series sort of started with how unbearable my job is right now. I am just one person, but the factors that make my life difficult affect many others, and they are tied in with other factors that affect more people, with an influence that will continue to grow.

That sounds dire, but it doesn't have to be. We can make things better, if we decide to.

Please. Not just for me.

Wednesday, August 17, 2022

Staffing again: The Next Level

One factor driving call volume is that doctors' offices are overworked as well.

Members call because they need to change their primary care provider when the assigned one can't get them in until November. Maybe they got a referral to a specialist, but the specialist can't get them in.

I can't say that the only issue is a doctor shortage. When COVID first hit, many non-emergency surgeries were postponed, partly for safety and partly because hospitals were full. There could be some residual backlog from that. Once a backlog starts it is hard to get out.

However, we have also lost doctors and nurses to COVID. Some have died, some may now be disabled, and some are just burnt out.

I believe I made it pretty clear in the last post that I support universal health care. That doesn't need to be Medicare for all (there are ways in which Medicaid for all might be better), but there should be something.

However, we could probably change that structure far faster than we can change the amount of health care providers out there, and we will need more. 

I referred in an earlier post to the two months required for training for my job, but also then the time and experience required before you become adept. That affects the ability to make change.

What if the training takes eight years? (Depending on how you count it.)

What if that training is becoming more and more financially inaccessible?

Astronomical debt may increase stress in a way that contributes to burnout, but that's assuming someone still takes it on. How many people who would make great doctors are just deciding that it's out of reach?

The current system has its flaws; there can be some really good arguments for a training process that requires less sleep deprivation and substance abuse and the complete takeover of one's life. Changes that make the process better for the learners won't necessarily get them through faster.

Even Navy corpsman training takes fourteen weeks.

There are things we can do. 

College used to be a lot more affordable, and we should get back to that. It still takes time.

You have probably seen nurse practitioners and physician assistants doing more. That can be helpful.

We might be able to do a crash course, where lots of people take something similar to the corpsman training, and then work in association with medical doctors. Locating candidates, setting up training, and arranging places for them to practice also requires work.

Infrastructure isn't just roads and power lines. 

There is a lot that goes into a functioning society, but the giant first step is deciding priorities.

Do we want people to be well? When you're sick, do you want to be able to get care? When your mother falls, do you want her to have wait a few hours to be treated? 

For people you don't know, can you believe that they should also be able to receive medical care?

If not, is your sense of well-being wrapped up in other people not having their needs met in demonstration of the fact that you are worth more?

And just in case I have not spelled out enough complications, there is one more thing driving calls.

Wednesday, August 10, 2022

Falling apart: Systemic

One of the bad moments with this current job was when I realized that it is sucking the life out of me at a level similar to taking care of my mother did toward the end. The levels of mental beating down, the wearing on executive function, and the overall tiredness are similar.

This job definitely pays better, but the compensation with the care giving is that I knew what I was doing was important and necessary, at least based on the resources we had.

That is less clear in this case.

I provide phone support for a few different health plans. Two of them are Medicaid programs; the rest are Medicare supplements. That means that our members are on these plans due to disability, poverty, or old age, often with a certain vulnerability.

I understand the necessity of my job in that navigating health care can be confusing and require assistance. I can't help but know how much of that is because we make it hard to get health care. The  obstacles are put there to save money, prioritizing money over health.

That is not necessary.

When we are talking the worker shortage, understand that it requires thousands of people to administer insurance. We have built an entire industry around limiting health care, and then helping people navigate those limits.

Those are the people working for the insurance companies, definitely, but also the government employees trying to work out the alternatives need when medical care is tied to employment. It requires a whole field of people who are capable of translating medical reports into correctly coded claims that have a chance of being paid, then another field of people checking those claims for errors that can potentially result in non-payment.

I do not only talk to our members; I also talk to people checking the status of claims, or complaining about rejected claims or trying to understand them and get them corrected.

A large portion of these callers are based in call centers in India. While they are often very friendly and professional, the language barriers and the general complication of medical claims and insufficient training results in lengthy calls, where I may answer the exact same string of questions for every claim for the same member, then do it all over again for a different member.

This is not efficient! 

I mean, if they are paid cheaply enough it might be cost-efficient (though probably exploitative), but that is a big part of my volume increase, and it's hard to feel like it is benefiting anyone.

Placing obstacles to health care means some won't get it. It's not even always something where the plan says "NO', but there is an error in the navigation. 

More than once, I have had someone tell me that I saved their life. That was usually just sending an e-mail, but they needed someone to do it, and it hadn't been done yet.

The lie of capitalism is that through competition eventually there will be better results for everyone. 

That might have been more true when unions and protective legislation were strong, but we are past that now. I am not even proposing capitalism or socialism as the answer, at least not in the Marxist sense, for various reasons, but the preeminence of capitalism needs to be challenged.

I know that people are more important than profits. That makes an already difficult job -- and certainly not the highest in profits because of my specific area -- more difficult.

But I stay, because I need income.

"Essentially we all live in the same country, called capitalism." -- Bong Joon Ho

There are two specific things driving call volume that leads to even worse issues, so count on at least one more post.

Wednesday, August 03, 2022

Falling apart: Inter-organizational

I may be the only one really struggling with the call volume (I suspect I am not), but there is no question that the call volume is higher. 

Rather, I should specify that there is a combination of more calls coming in and fewer people to answer those calls. The increase is in both total call volume and the quantity of calls fielded by individual agents as our number decreases.

I was in a situation once (not a call center), where there was a lot of attrition, but due to automation and other factors, it did not increase the work load for anyone. That is not happening here.

I was on the team that helped determine the requirements for the automation process. As the volume kept declining and I got laid off, I could "joke" that I efficiently put myself out of a job. 

I would love to have some ideas for how to do that now.

There are a few factors driving the increase in total calls, but focusing first on the diminished work force, I think we have to look at COVID.

The obvious beginning is looking at deaths during the pandemic, and how that reduced the workforce. There are people who will tell you that it was only the elderly, and that they weren't working. Not only is that not true, but it also overlooks how some of those elderly may have been childcare providers, either for family members or in other settings. 

Child care is a serious factor in the ability of parents to work.

It may be less obvious but still in mind to consider those who have long COVID symptoms. Some of the people entering and exiting the work force may be exiting because they find that they cannot keep up. 

I have thought of that, but a recent thread that I read got me thinking more about people working through those symptoms. I am angry at myself for not bookmarking this thread, because I can't find it now. However, it pointed out that on any given day, there will probably be some people out sick, but also some people working through brain fog.

A lot of the volume that I deal with comes from human error. 

It's not always on our side; I may be talking to someone who has incomplete notes from a coworker, or they took down incorrect information.

Sometimes, though, someone is calling back, and as I check the details from previous calls I will notice something that was not previously noticed that is pertinent and wholly changes what needs to be done.

That is not necessarily due to brain fog either. We have a lot of newer people. I am unusually good in general about sussing out details and spotting inconsistencies, but I am better at it after a few months of looking at things. Medical claims are complex. If I spot something that someone much newer on the phones missed, that is not surprising. Even knowing where to look to see what you might miss takes time.

It's harder if they are dealing with brain fog, and if the reason they are newer is because we lost someone else to brain fog (or death), it becomes more of a web than a cycle. 

Webs are sticky.

That is not even taking into account the one relatively good result of the pandemic, in that employee shortages have increased wages. If someone finds that they can't do this job, the odds of them finding something else they can live on have increased.

(Bank of America and former Treasury Secretary Lawrence Summers have some thoughts about this, as do I, but not right now.)

As it is, I am receiving more calls lately from people just checking to make sure certain faxes have been received. For this particular process, the total review is two weeks, so they know that won't have happened yet, but they don't trust it to have gotten in at all. There is a lack of confidence, whether it is on their side, ours, or the reliability of faxing.

We can keep hiring people away from other jobs, and we can keep losing people to still other jobs, but is this effective? Is it productive? Is it good?

And is it all related to another problem entirely?

Related links:

https://www.latimes.com/business/story/2022-06-23/column-do-we-need-to-raise-unemployment-no-we-need-to-protect-jobs

https://theintercept.com/2022/07/29/bank-of-america-worker-conditions-worse/

Friday, July 29, 2022

Falling apart - personal

I hate my job.

I know that's not exactly the right way to say it. For the most part I like the type of work I do, which is helping people. 

I would not automatically hate that I am helping people over the phone, either, except that it is just too much. We are too busy.

That means that before I can finish logging one call, or any time I want to take a moment to check something, my line jangles again. That happening multiple times a day takes a toll on my nerves.

Sometimes at the end of a day, my ears are ringing. I can try and adjust volume to match what is needed for each caller, but it doesn't always work out.

Generally, my body -- even though I did purchase a better chair -- tenses up so much over the course of a day that I end up stiff and sore.

Consistently I grow hoarse from all the talking. I try and mitigate this with cough drops and water, but the cumulative effect means that when I am off work and wanting to talk socially, I get hoarse too easily. Also, I have never been a great singer, but I enjoy singing and this doesn't help.

Even worse is the mental tiredness, which seeps into my off hours when I should have time to do what I want for me and my life. I can't pull myself together right away. Writing may have taken the biggest hit, but I notice more when I can't focus on reading. That's a bad state for me.

I am not sure that five days of work to two days off is the best proportion, but if a large part of the two days off is required for recovering from the five days, then I want at least one more day. Flipping the ratio entirely would be even better.

As it is, too much of my waking life is now frustration, exhaustion, and despair.

Plus, because it is a public-facing job, every now and then someone will just go off on me because they can, or try and guilt me into things that I really have no power to do. Mostly, though, the interactions are fine; there are just too many, coming too close together.

I recently had a review where I expressed these concerns. They said they wanted to keep me, and that they were looking to hire more people soon, but last year that was me. It took a solid two months of training, we lost one person in the middle, another right as we were getting on the phones, and one just dropped out last week. Many other people have been leaving, and I don't know if it's because they feel the same way, or if I am the only one struggling this much. 

For health and time reasons I am glad to work from home, but you don't get to know your coworkers in the same way, or get the same sense of how they are doing.

As it is, when they send around trivia games and getting to know you things, I have tried to participate, but lately I am usually too stressed to even consider it. In fact, I get angry. It's not reasonable, but I created a file for it and had a hard time coming up with a name for the folder other than "Nonsense". (I ended up using "Social".)

Yes, I am looking; no, I have not had any luck.

I could be looking harder; the time and energy crunch is not helpful, but that's to be expected.

Another concern is that I want to continue telecommuting. For a while it looked like the plague was going to let up, but that's not happening. So a job with commuting, travel, or lots of time physically present with others, I could not consider safe.

I am concerned about money. Right now, my house payment is 60% of my take-home pay. Yes, that is also considered the wrong ratio. Regardless, it means I can't afford a pay cut.

My biggest concern, though, is that it won't help; that I will end up in another understaffed/overworked place after I have started over with training.

If it were super-busy, but the kind of busy you could concentrate on -- like answering e-mail in high volumes, or proof-reading, or checking files for accuracy and then publishing -- that would be okay. I might still have to take a pause at the end of the day to recover my concentration, but taking the pressure off my nerves and my voice would be huge.

I just don't know that I have any good options. 

I am trying to find something out there before the phone call that makes me burst into tears, or swear at someone, or just hang up and walk away.

If that got you down, please enjoy this interesting thread on the long history of people not wanting to work!

https://twitter.com/paulisci/status/1549527748950892544

Wednesday, July 13, 2022

Reading banned books

It's really more "challenged" books, but then we lose the alliteration.

There was a time when I read things based on whether I was interested in them, or if a teacher assigned them, not really thinking about who had a problem with it.

This means that while I haven't really read any Henry Miller or Lady Chatterley's Lover, I have read most Judy Blume books.

I have not read Forever, but that wasn't deliberate. I just never came across it and didn't care enough to seek it out. I know Blume has meant a great deal to many young people, and I appreciate that, but I am fairly neutral.

I did read The Adventures of Huckleberry Finn in school, and agreed with other friends that the challenges that claimed to be about the use of the N-word were really more about Jim's humanity, but there could be other books that would do that. 

Lately, with so many ridiculous book challenges, I find myself irresistibly drawn to them. Every time I see an article about terrible corrupting influences, I have to read them.

They are often quite good. They do not fill with respect for those challenging them. And yes, libraries are the ones coming through for me, so I know that makes libraries a target. I will defend libraries to the death.

Adding these books may sidetrack my already ambitious reading goals, but it has been a good thing.

Anyway, here are some relatively recent reads:

Big Wig by Jonathan Hillman

https://www.seattlemet.com/arts-and-culture/2022/06/pizza-hut-big-wig-drag-queen-childrens-book-levi-hastings 

A picture book about shyness, and how costumes can help you have confidence, but they are not the only things that help you have confidence. Yes, there is drag, though the wig does other things. Honestly, watching someone else exploring drag recently and finding it really affirming make this book seem more accurate. 

GenderQueer: A Story From A Different Closet by Allan D. Hunter*

This one was actually the worst, but it was also the wrong one. I mean, yes, the memoir's author is not completely gender-conforming, and sexual acts are described, additional reading indicates the actual book was Maia Kobabe's Gender Queer: A Memoir. Obviously I need to read that soon.

https://www.oif.ala.org/oif/gender-queer-most-challenged-of-2021/

Hunter's book is not terrible, but he thinks he is more interesting than he is. The best illustration is that once he started figuring out his issue -- white guy who does not always fit masculine norms, but likes his body and attracted to women, and yes, he did face abuse for that -- he started pressing his manifestos on everyone, including somewhat prominent strangers. That was aggressive enough to get him institutionalize, but even then he could have avoided it by reading the papers he was signing or asking key questions. There are more insightful people out there, but he feels his book is needed, and maybe he's right. There should be lots of books. 

It's Perfectly Normal: Growing Bodies, Changing Up, Sex, and Sexual Health by Robie H. Harris

https://www.npr.org/2014/09/21/350366435/it-may-be-perfectly-normal-but-its-also-frequently-banned

Your local school district protesters HATE this one, but it's really good. 

If any of you have read Peter Mayle's Where Did I Come From?, this is like that, but for adolescents so with information on puberty. As a more modern book, it also does better at incorporating different body types, skin tones, and sexual orientations, though the edition I read could use some updating for transgender inclusion.

The reassuring (and true) title is pretty well honored by the book. If you believe that more information and affirmation is a good thing, this is a good book. If you hate that stuff...

Front Desk by Kelly Yang

https://www.yahoo.com/lifestyle/why-parents-tried-ban-childrens-book-143223253.html

I loved this one! There are now four books in the series, so more reading to look forward to, and I think it would make a great television series.

Complaints about the book that I saw focused on the portrayal of police being racist to a Black character at a hotel. That happened here not too long ago; it seems like fair game for a book.

Beyond that, the book is incredibly empowering as Mia finds solutions to help those around her, many of which come from author Kelly Yang's life. You can make a difference, even if you are young, or an immigrant, or poor, or scared. That's a great message.

Drama by Raina Telgemeier

https://smashpages.net/2022/01/31/florida-school-district-removes-telgemeiers-drama-15-other-books-from-shelves/ 

(Maus was included in this "quarantine", but I read that back in 2012,)

The worst thing about this book is that the play the characters are working on is set during the Civil War, a time that needs no romanticizing. 

Beyond that, the title is a clever wordplay for the characters actually acting, directing, and working on stage effects, but also having misunderstandings, crushes and emotions... drama!

The book also treats at least two homosexual characters (one definitely out, one questioning) as human, valid people, and Florida doesn't want that to happen.

Bone: Vol. 1 (Out of Boneville) by Jeff Smith

http://cbldf.org/banned-challenged-comics/case-study-bone/

I believe the issue here is that the most capitalist character is a jerk. Apparently there is some smoking and drinking in the 4th volume, and violence and horror in the whole series but especially in the 2nd volume.

Okay, there are rat creatures, and they are implied to be dangerous, but I haven't seen them get a single win, at least in the first volume. In the complaints of racism, the Bone cousins are super white, but there don't seem to be any negative depictions based on that. No, I think the issue is that greedy, wealth-obsessed Phoney Bone is a jerk, and it gets him ostracized from their society, dragging his cousins Fone and Smiley along with him. And even though the people who know Phoney do kick him out of town, his cousins still care about him.

How much deference do the capitalists need? Don't answer; that was rhetorical. 

I'm not saying that banned books are automatically the best books, but there have been some good ones. If that makes sense because the people most likely to uphold racism, homophobia, and misogyny are pro-ignorance, well, the logic is easy to understand.

And if you like seeing what I think about books, let's connect on Goodreads:

Wednesday, July 06, 2022

Black Music Month + Pride Month

I am reporting back on how the daily songs for June -- during which time I was celebrating Black queer musicians -- went.

I was worried about having enough artists to choose from. My initial brainstorm came up with fourteen, though it turns out that while Lil' Kim is an ally she is not herself queer. There is a reason I looked up every single person, just to make sure, even though I would normally find doing internet searches to find out whether people are gay pretty suspect.

I wanted to be able to feature Lesbian, Gay, Bisexual, and Transgender artists. I am not aware of any Black Intersex or Asexual artists, but at least one was non-binary, and I feel good about the overall representation.

With the help of a few articles, I ended up with 43 to choose from; I have not used every option (songs used appear at the end of the post), though I have listened to them all.

It is shallower than I would have liked, because -- like with the various Asian artists for May -- I only listened to their top ten songs, and only once. As frustrating as it is that I don't have more time for my pursuits, that I am still able to find and learn and manage something is affirming.

The other thing I did was link an article with each song. Some of the artists have historical significance, and I started with that, but then thought that if we are spotlighting and supporting, then I can probably find a link for everyone, and should. There were some really good articles.

My favorites at this point, at least for those who were new to me, are probably Lex Allen, Cakes da Killa, Victoria Monét, Todrick Hall, Joy Oladokun, and VINCINT.

The biggest concern (other than checking everyone's queerness) was that some of the songs used the N-word. Yes, that can be their choice, it can still feel weird for me, but this was so much a case where some people might be offended by the highlighting and support that I just went with it. There was no censorship. Some of those songs are about sex! 

But I am probably not going to use the song "Gay Sex" from Be Steadwell, because I like "Greens" better for her musically, though "Gay Sex" is more politically savvy.

On that note, I feel a little bad in that Lil Nas X has videos that are more overtly gay than the one I used, "Dead Right Now"; I really liked the song, though, and it also kind of fit my mood for the day. Realistically, once they are in my head, they can come back in at any time. 

(I will probably never use "Old Town Road" though, based on my general aversion to country. It's not personal.)

Other people that I could have used but did not came down to confusing information where I could not find a good article, only articles that were about a recent suicidal spell, and one person crossing a picket line. Those were things I worried about, but I had so many choices that it's okay. I can always use them at another time.

Something else I found interesting was that when you look at Queen Latifah's top ten songs, they are half numbers from musicals she has appeared in. That included "You Can't Stop the Beat" from Hairspray. I am fond of that song, but it is an ensemble peace, and its promise of forward progress rings a little hollow now. I used "Dance For Me" for June, but then "You Can't Stop the Beat" on July 1st, followed by Hozier's "Take Me to Church" on the 2nd. Hozier is not a queer Black artist, but his song is nevertheless accompanied by a powerful video and has become something of an anthem, apparently.

Through July 11th, I am using some Asian artists that I did not get to in May, plus some queer Black artists that I did not get to in June, and maybe some things related to reading and viewing. I have some Black music (though not specifically queer) reading and viewing slated for June also, but that will be happening mostly in July and August. Regardless, I would like to get in songs for Charlie Parker and Paris Is Burning.

Starting July 12th I am going back to picking ten songs from different years of the '80s, starting at 1985. That will be a bit of a break, because I am quite familiar with that content.

I like stretching and exploring, but the familiar has its charms.

Black Music Month and Pride Month

6/1 “Rock Me” by Sister Rosetta Tharpe
6/2 “Dead Right Now” by Lil Nas X
6/3 “You Make Me Feel (Mighty Real)” by Sylvester
6/4 “Dance For Me” by Queen Latifah
6/5 “Baby Can I Hold You” by Tracy Chapman
6/6 “Thinkin Bout You” by Frank Ocean
6/7 “When I Get It Right” by Joan Armatrading
6/8 “Children” by Billy Porter
6/9 “Work It” by Missy Elliott
6/10 “Luvaroq” by serpentwithfeet
6/11 “Don Dada” by Cakes Da Killa x Proper Villains
6/12 “Sunday” by Joy Oladokun
6/13 “American Pie” by Shea Diamond
6/14 “Bye-Bye Blues” by Blackberri
6/15 “Great Gosh A'Mighty” by Little Richard
6/16 “Coastin'” by Victoria Monét
6/17 “Breath” by Todrick Hall
6/18 “spaces - Remix” by Dawn featuring Maliibu Mitch and Quay Dash
6/19 “Faithful” by Meshell Ndeogeocello
6/20 “Someday” by VINCINT
6/21 “You Go To My Head” by Billie Holiday
6/22 “Where You Are” by Rahsaan Patterson
6/23 “Where My Girls” by Dai Burger
6/24 “Stay High” by Brittany Howard
6/25 “American Dream Plan B” by Shirlette Ammons
6/26 “Key Changer” by Doug Pinnick
6/27 “Your Love” by Frankie Knuckles
6/28 “Black Queer Anthem” by Lazarus Lynch
6/29 “Explode” by Big Freedia
6/30 “Hope” by Arlo Parks

Wednesday, June 29, 2022

The Slap: Overreactions

I admitted last week that I don't know the best way to respond to someone consistently and publicly disrespecting your wife. I suppose the preferred way is to simply be so powerful that no one dares to, but that isn't always practical. Without knowing a perfect response, I agree that there are problems with even a mild physical assault.

Obviously the Academy had to respond in some way; it was their event. A ten year ban from attending any Academy events seems severe, but that was their decision. 

Other people wanted something much more severe, calling for Smith's complete expulsion or to have his Oscar taken away.

An Oscar won being revoked would be very unlikely. That has only happened once, because it turned out that the movie was from the wrong year. Even with the revoked nominations they were generally for very technical reasons: something believed to be original having been based on an existing work or coming from the wrong country.

https://www.oversixty.co.nz/entertainment/movies/oscar-nominations-that-were-revoked

For getting expelled from the Academy, there are currently only five: four sex offenders and one person who bootlegged Oscar screeners.

https://wegotthiscovered.com/movies/every-celebrity-who-has-been-expelled-from-the-academy/ 

Interestingly, Roman Polanski has been known as a sex offender for a long time, and still got a nomination and a win and Harrison Ford delivering his Oscar because Polanski is still hiding out overseas to avoid jail. He was only expelled when the new Code of Conduct came out. It took a long time (and two really high profile cases) for the Academy to decide that being a sex offender was a problem. Normally we expect that a woman shocked to be kissed without consent will play it off as a joke (and will be asked if it was "good"), or that there might be a whole musical number about having seen the breasts of various actresses, including one where it happened in a rape scene and that has all been fine.

That's not really what this post is about though. I am more interested in how comfortable people were with quickly condemning, inflating, and calling for vengeance, and some of the ways in which they did that. It is not a coincidence that the examples I am going to use are all white.

This is not about you: Amy Schumer "traumatized" and complained about not being able to make an Alec Baldwin joke.

https://www.nme.com/news/film/amy-schumer-alec-baldwin-joke-wasnt-allowed-to-say-oscars-3198409

It would be a really weird juxtaposition, except then I remember her "parody" (is that the right word?) of Lemonade and "Formation", and I guess that's kind of just her. Regardless, they did not just "let" Smith slap Rock. If Smith had asked permission, they would have said "no" and in the absence of that he was expelled.

That doesn't even make sense: A doctor (so obviously an authority) pointed out that such a slap could have killed Betty White.

https://news.knowyourmeme.com/news/doctor-mocked-for-attempting-to-emphasize-the-seriousness-of-the-slap-by-inviting-readers-to-imagine-it-happened-to-betty-white

If you want to condemn the slap, that is fine and you have lots of company. You don't need to add a ridiculous hypothetical. I neither believe that Betty White would make a joke that would upset Smith that much, or that he would respond that way if she did. A reminder that it is easy to cause serious injury in that circumstance could be fine, and not unreasonable. All you did was inspire a bunch of parodies of your own tweet. Could it be that you were afraid people were not getting how dangerous this Black man was? That would remind me of this next one...

Your house is glass: Judd Apatow tweeted out about how Smith could have killed Rock and his out of control rage. 

https://www.newsweek.com/judd-apatow-blasted-after-saying-will-smith-lost-his-mind-oscars-1692408

Those tweets were quickly deleted after backlash. Apatow himself says that he wasn't watching, and he heard "punch", not "slap" -- which, hey, I noticed that miswording myself, but I suspect the thing that really got him to delete the tweets were questions about him not stepping in when James Franco assaulted Busy Philipps on the set of Freaks and Geeks.

https://variety.com/2018/tv/news/busy-philipps-james-franco-assault-freaks-and-geeks-1202973054/ 

Hypocrisy can be embarrassing, true, but it could have been avoided if he hadn't been so quick to condemn something that he hadn't even seen with his own eyes. Why would you feel compelled to vividly describe and analyze something you had not even seen? To hear about it and think, "That's not right," is one thing, but there is no need to interject, except maybe there is a sense that it is allowed, and that sense relates to institutional racism.

Speaking of hypocrisy: Jim Carrey also felt free to criticize Smith, though he also got called out on some of his own inappropriate behavior, forcing a kiss on a young Alicia Silverstone when she presented an award to him. (But that wasn't the earlier reference; that was Adrien Brody and Halle Berry.)

https://www.independent.co.uk/arts-entertainment/films/news/jim-carrey-alicia-silverstone-will-smith-chris-rock-b2048927.html

Skills that were needed and not present here include de-centering, grounding, and self-reflection.

I do believe there is an eagerness to be able to cast judgment and sound wise. It is really easy to botch that; maybe we generally aren't that wise. 

If we want wisdom, it's going to have to include engaging with the past. That includes individual failures and collective ones. There are going to be threads of race and sex and exploitation, and we have to face them.

That is the only way anything is going to get better.

Wednesday, June 22, 2022

The Slap: Context matters

I will start with what seems like a diversion and write about inter-species revenge.

You have probably recently heard of an elephant fatally injuring a woman and returning to the funeral to trample the corpse some more. 

http://www.ptinews.com/news/13439379_Odisha--Elephant-tramples-woman--then-her-corpse.html

Other stories have added details about the elephant trampling the family home, including killing goats, and the possible motive being that the dead woman would assist poachers by throwing rocks. Those details are not substantiated, though for people who were sure the woman did something awful, the possible assistant poaching provides the desired "A-ha!"

Elephants trampling humans is common enough in India (100 - 300 annually) that the trampling itself would not have made news. Returning to the funeral is what caused the first story to catch on, fascinating with the extremely personal nature. 

Later details may just be enthusiastic fabrications, but this series of posts is considering how we react to things, including whether we try and understand, or whether we find the indignant judgment too delicious. 

I have been more interested in the attempts to understand. I have definitely seen references to habitat loss bringing humans and nature closer together, leading to more conflicts. This thread was more specific and interesting:

https://twitter.com/bloomfilters/status/1537844061222187008

I thought it was an important thread because it was getting too easy to laugh at the death of a human being and possible displacement of an already grieving family. If the human did participate in the loss of the elephant's children, but she did it to feed her own children, then how do we feel? Economic circumstances and exploitation (and over policing of minorities) can really perpetuate desperation.

Then there was this other tweet, referring to increased aggression in elephants that saw a lot of family loss while young in the 80s and 90s:

https://twitter.com/GiddensVision/status/1537885730860478465

This appears to be a posting of a private message, so is also unsubstantiated. It may be referring to this study, which does track with increased violence toward other species (including humans but also rhinos):

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3874604/

That study was done with African elephants, so it's a different population. However, that the repeated trauma of losing loved ones, combined with having fewer family members around in adolescence, can result in greater aggression (with more complicated reasons relating to decision making and knowledge), carries a certain logic. Were there similar poaching issues in India in that same time period? India has also had a long tradition of using elephant labor. If the family members are being taken away rather than being killed for ivory, there is still trauma there. 

It could be very tempting to spend some time extrapolating here about similar trends we might see among humans. My point is that even the most shocking stories don't happen in a vacuum. There are layers and background. If you just like being entertained -- "Wow! Fascinating!" -- that may not matter, though the layers could add interest. If you want things to be better, though... if you care about animals including humans... that may require paying more attention.

In that light, let's re-examine "the slap".

One interesting factor is that Chris Rock has a decades long history of making fun of Jada Pinkett Smith.  

https://www.thethings.com/chris-rock-has-a-history-of-making-fun-of-jada-pinkett-smith/

I have since seen some speculation that Rock has an unrequited thing for her, but that is not a necessary explanation; it would not be at all surprising for a comedian who habitually punches down to get lazy about the targets and feel really comfortable exploiting misogynoir.

The other thing I only learned from Twitter is that Rock has a reputation making it acceptable for white people to laugh at Black People. I don't have an article exactly on that, but one of the complaints was Rock giving Louis C.K. permission to use the N-word, and this is a pretty good article on that:

https://www.thedailybeast.com/chris-rocks-n-word-controversy-with-louis-ck-and-the-myth-of-the-down-ass-white-guy?ref=scroll

What I did know on my own was that I have Chris Rock's 2009 documentary Good Hair. Even as some of the issues with the racism Black women face regarding their hair are treated, there is more time spent on the inconvenience to men. His conclusion that he will hope that his daughter is more concerned about what is in her head than on it is not really earned, especially if his daughter ever tries to get an office job. I would not expect him to have much empathy for how a woman might feel about losing her hair.

There were also comments about the microaggressions of that night, including Jane Campion's needing to reference the Williams sisters (which was Will Smith's movie) and put down their victories to prop up hers. Rock's comment may have been one straw too many.

Let us let us also remember the different between a slap and a punch. A slap is how you start a duel, and show disrespect; it is not likely to result in a serious injury, nor is it generally intended to. The Biblical injunction to turn the other cheek does not rule out self-defense, but is saying that maybe you don't have to worry about being disrespected, which is especially helpful when you legally can't.

Obviously, none of this condones the slap. If we are going to try and understand, though, then it is worth thinking about what is considered an appropriate masculine reaction to your wife being insulted. A lot of the "rules" of social behavior depend on everyone obeying them equally. That gives the advantage to the one who does not mind being a jerk. There are a lot of problems with that.

There is one last thing it might make sense to remember, though this will be more to the point for the next post: there is a historical tendency to over-police Black men. It goes along with the historic differentials in power and authority that might make ridiculing Black people in the service of white people tempting.

None of this happens in a vacuum.

Wednesday, June 15, 2022

The Slap: What was said

I am now starting my three-post series (that's how I think it will go) inspired by "the slap" and our trip to the Academy Museum of Motion Pictures.

It has been hard to get started. There are so many connected thoughts and I like my writing to be organized and flow in a logical manner. The two things that nagged at me the most were related, so they are the starting point.

In the post-slap discussions of violence at the Oscars, various people on Twitter kept mentioning that it had taken six men to keep John Wayne from assaulting Sacheen Littlefeather.

Thoughts inspired there were brought home more at the Academy Museum. In a hall with rotating winner announcements and speeches (and some Oscar gowns), I was able to view the speech. 

Evening gown with black bodice and gold and black skirt on platform. Walls behind show videos of past Oscar acceptance speeches.

On Twitter there had been mentions of Littlefeather not being allowed to go over one minute. As I heard her, I realized that she was not able to read all of what Marlon Brando wrote. She did say she would make it available to the press, and it can still be found:

https://archive.nytimes.com/www.nytimes.com/packages/html/movies/bestpictures/godfather-ar3.html?mcubz=0 

It struck me more because for years I always remembered being told that Brando sent up a "fake" Indian.

This was the 1973 Oscars. I was one year old and should not have any memories of it. That I do indicates people talking about it years later. I don't really remember, but I suspect it came from my father at one point expressing disgust with Marlon Brando. Dad was a fan of John Wayne and Clint Eastwood.

https://www.sportskeeda.com/pop-culture/news-john-wayne-1973-oscars-attack-clint-eastwood-mocking-sacheen-littlefeather-explained-will-smith-x-chris-rock-slap-sparks-debate 

Then I remember years later reading an article about Littlefeather, who really is Indian. It might have been from around 2018 when she was diagnosed with cancer, but it could also have been back in 2015 when I was reading Ojibwa Warrior by Dennis Banks. Banks mentioned receiving aid from Brando, and felt his commitment to their cause was sincere.

There are plenty of worse things that can be said about Marlon Brando; I may get to them myself in a different post. For now, I am going to assume that at least for this his intentions were good, and his desire to raise awareness sincere. 

(Whether it was an effective form of protest is a completely different question.)

Brando's speech indicates that he intended to go to Wounded Knee himself, and that was one reason for not attending the awards. Another article indicates that preparing for the awards show ended up being hurried, so he seems to have still been in California that day. Plans don't always work out.

https://www.snopes.com/news/2022/03/31/john-wayne-sacheen-littlefeather/

Regardless, I remember this pause at realizing something false repeated as fact. Littlefeather is Apache and Yaqui through her father. Why was she called fake? Were they confusing her with Iron Eyes Cody?

It might have started with John Wayne's quote about Brando "taking some little unknown girl and dressing her up in an Indian outfit." I suspect that is a way to minimize the validity of the protest, and what is being protested. 

Reading about Cuba at the time of their revolution, how well off people were socially and financially seemed to directly correlate to how sure they were that the Taino were completely extinct. I would not expect more successful genocide to alleviate guilt, but what do I know?

Maybe loyalty to a system that benefits you is harder when someone the system harms is in front of you. As it is, I was writing about harmful portrayals of Native Americans in film just five years ago, so questioning the progress made over the past five decades is reasonable.

https://sporkful.blogspot.com/2017/06/humor-me.html

Also, there is another whole discussion to be had on blood quantum ways of determining who counts as Native American, and to whom, even today. That is not the point of this post. 

Remember, I said two things nagged at me. The other was that in the immediate aftermath I saw lots of people talking about Will Smith punching Chris Rock, but it not a punch.

That people now refer to it as "The Slap" is actually progress, but that difference matters, and we will get more into how that matters in subsequent posts. 

For this post, it reminded me of one other thing.

Once, where there was a lot of protesting going on (but it was not George Floyd, it was before that), I was getting onto a bus and the driver advised me not to stay out too late, because there was a riot scheduled. No, what was scheduled was a protest.

We were not even at the point where Portland Police would automatically declare a riot so they could break out the tear gas then. It was just that the right had gotten to the point where talking heads were changing the use of those words: protests were riots, and protesters were rioters, and those heavily negative connotations were being accepted automatically by those who leaned conservative.

If you need examples of deceit, escalating language being used as a weapon, and of people refusing to face truth (and not even having to fight that hard to avoid it)... well, you don't need the Oscars or my memories. You might view chilling January 6th footage on one channel, and then find another channel only mentioning the hearings to call it boring and manipulative.

I maintain that truth matters. 

With words being such a crucial component of communication, words matter too.

Friday, June 03, 2022

Messy and mattering: May's daily songs

I understand that I stress about things that may not really matter; that does not stop me from doing it.

May is Asian-American Pacific Islander Heritage Month. I have tried to do some reading and movie watching with that, but also very much wanted the daily songs to focus on appropriate artists.

There are two areas where I always struggle with this. Firstly, well, with Pacific Islanders in many ways their experience feels more like that of indigenous people. Still, that's how the month was arranged.

In addition, I generally end up mixing in Asian people with the Asian-Americans. For the reading and movies it often gives some cultural context that adds to understanding for the immigrant experience, but for contemporary music, does that make sense?

What made it additionally frustrating this year was that I have not been reviewing any bands, but I did not want to only play songs from familiar artists.

Therefore, I made it a point to listen to the top ten songs for each of the Asian, Asian-American (mostly US, but some Canada), and Pacific Islanders that I have listed to review. I also checked out previously reviewed bands to jog my memory and see if they had new material since the last time I listened, but I did listen to at least 27 new artists.

Normally when I do a review, I try and listen to the artist's complete catalog three times, and learn more about them. This is much more shallow, and there is less opportunity to notice things.

This became more of a concern after having read some comments about Turning Red (which I also watched and enjoyed).

One artist that was not featured in the May daily songs is Awkwafina. This is because of criticism of her appropriation of Black culture, especially in a way that exploits misogynoir. I say this having enjoyed her in movies and not thinking that she means any harm, but still being sure she could do better.

Some discussions of Turning Red criticized a similar appropriation of Black culture. I also saw responses to it that for many kids growing up, the only people of color they saw on television were Black, and they did tend to identify with and imitate those characters. It was interesting to think about. I can sympathize and understand that harm can happen without intent, and also know that I totally miss things.

When I highlight different music -- regardless of theme -- I am trying to do a good thing. I began to worry that some of these artists may be appropriating, or they may be being misogynistic, or anti-Black, or fascist in a way I don't even know about, because this is more hurried than it would be ideally. 

I mean, generally the first I saw of the videos was the day I played it, and I often did not see the whole thing. In fact, Psy was getting a song, but I saw it had a line about the pandemic being over and I actually deleted it right after posting. That is why there are two songs from The Slants (but also that they are great). I don't know that I had a great reason for doing two Mitski songs; it just worked out that way.

(I know it is not unreasonable that a pop star that focuses on style would align the capitalist trend of prematurely declaring the pandemic over, but bad Psy!)

So, I have had concerns, and they are probably over inflated, especially given that there is a good chance that no one ever really clicks on the songs I post.

However, I do have more familiarity with a number of different bands, and I have really liked some of them. If I ever do get back to having the time and ability to do reviews, I will be glad to get to some of them. 

A lot of those bands were from articles and recommendations, but then Spotify and Youtube began making recommendations. That is how I found Jennifer Chung, and I really liked her. That is a reason to do things like this.

Also, I totally nailed a BTS song on Beat Shazam the other night; that totally would not have happened otherwise.

To delve more thoroughly into the complicated relationships between Asian Americans and African Americans, I am pulling up some additional reading. Will I understand it all after that? Of course not, but I am committed to trying, and to caring.

I will continue to complicate my life in June by focusing on artists that are both Black and Queer, for a combined Black Music/Pride month.

(I recently saw that May is also Jewish Heritage Month. I don't know if I will ever successfully combine those two themes, but it is something to think about.)

Daily Songs:

5/1 “Endlessly Falling” by The Slants
5/2 “Growing Up” by The Linda Lindas
5/3 “Short Hair” by Cho Yong-Pil
5/4 “Dance With Me” by Beabadoobee
5/5 “Be Sweet” by Japanese Breakfast
5/6 “Dynamite” by BTS
5/7 “Le Manu” by Shepherds Reign
5/8 “A Little Peace” by MILCK with Creators for Change
5/9 “Helpless” by Clones of the Queen
5/10 “Why Not” by Jake Shimabukuro (feat. Kenny Loggins)
5/11 “Monsters Calling Home” by Run River North
5/12 “This World Breaks Your Heart and Makes You Grey” by Ogikubo Station
5/13 “Rocketeer” by Far East Movement (feat. Ryan Tedder)
5/14 “Sagaba” by Blue Scholars
5/15 “Rydeen” by Yellow Magic Orchestra
5/16 “Narcissist” by No Rome (feat. The 1975)
5/17 “Black Hole” by Griff
5/18 “California” by Rich Brian, NIKI, and Warren Hue
5/19 “Me After You” by Paul Kim
5/20 “Guap” by Yaeji
5/21 “Try” by Melissa Polinar
5/22 “First Love/Late Spring” by Mitski
5/23 “Honeybody” by Kishi Bashi
5/24 “June Gloom” by Low Leaf
5/25 “Alone Again” by The King Khan & BBQ Show
5/26 “Thursday” by Asobi Seksu
5/27 “Marionette” by BOØWY
5/28 “Come Back Home” by Katherine Ho
5/29 “Take It One Day At A Time” by Jennifer Chung
5/30 “18 21” by The Slants
5/31 “Washing Machine Heart” by Mitski

Wednesday, March 09, 2022

Black History Month Sharing: Week 4

This is a week late.

That I was no longer posting a piece of media daily was a factor, because that could have reminded me, but I think that it was a busy work week and I as fretting over getting the dog into the vet, which has become harder due to staffing shortages, which is why my work is so busy and also relates to not knowing when I can get my blood draw...

Well, the world is still rough, and I am not ready to go back to regular blogging.

I am still very glad that I did this.

February 22nd
Ida B. Wells

She has been my hero since high school. That was first for her anti-lynching crusade, using her writing to fight injustice. As I learned more about her, from caring for orphaned siblings, fighting discrimination on street cars, creating resources and always energetically doing good... still my hero.

Paired with "Hurricane" by Grace Jones, to give some idea of her energy. "Strange Fruit" would have fit, but unfortunately it fits for a lot of things.

February 23rd
When They See Us (2019)

Sometimes the past isn't even that far past. I remember this, and their exoneration, and I have read a book by Linda Fairstein where she uses "articulate" to describe three different Black people, a small but telling sign of her unacknowledged conforming to structural racism. Of course she continues to doubt the exoneration; she is not set up for any kind of deeper analysis.

(The book was Sexual Violence, about the building up of the "Special Victims Unit", in television terms. It used to be recommended, but I think that is less likely to happen now.)

I don't want to focus on her, but the other thing that is not past is the damage caused. We all need to be make an effort to understand it.

Paired with "Love & Hate" by Michael Kiwanuka, as featured on the soundtrack.

February 24th
Spies of Mississippi (2014)

I watched this Dawn Porter documentary when it was new (I will read the book someday), and I had to keep rewinding and watching one segment over to transcribe it, because it was so appalling. 

"The Jackson Police Department operates with the best demonstration deterrent of any city in the country. In addition to Thompson's Tank, armor-plated and equipped with nine machine gun positions, the arsenal includes cage trucks for transporting masses of arrested violators, searchlight trucks, each of which can light three city blocks in case of night riots, police dog teams, trained to trail, search a building, or disperse a mob or crowd, mounted police for controlling parades or pedestrian traffic, and compounds and detention facilities to hold and house 10000 prisoners.

Along with these ironclad police facilities are new ironclad state laws, outlawing picketing, economic boycotting and demonstrating. Other laws to control the printing and distribution of certain types of information, and laws to dampen complaints to federal authorities."

Remember, this is to fight people working on voter registration. For citizens. 

The associated book is from 2010, and making films takes a long time, so in theory this was not influenced by Ferguson, and could not have been influenced by unmarked vans in Portland, and yet, the problems remain similar.

Paired with "Misissippi Goddam" by Nina Simone.

February 25th
Tulsa Burning: The 1921 Race Massacre (2021)

The difference between a lynching and a race riot is primarily one of scale. The same economic factors, the same lies, the same failures of law enforcement... they are all there. The problems remain similar.

"Strange Fruit" by Billie Holiday

February 26th
Andrea Davis Pinkney and Brian Pinkney

Not everything is anger and sadness. Looking up The Snowy Day before I shared it, I learned about A Poem for Peter, and started reading multiple works by Andrea Davis Pinkney, most of which were written with her illustrator husband. They create works about Black history, and art, and love for brown babies 

In fact, I had already read something of Andrea's, when I was exploring Sean Qualls, whom I found through reading disability-themed children's books.  

I had also read something from Brian's father, Caldecott medalist Jerry Pinkney (because I was reading all the Caldecott winners), and Jerry's wife and Brian's mother is an author, so I think I will explore works by them next year.

I love connection, and I love when it comes along with other things that I try and do.

Paired with "Harlem Congo" by Chick Webb, one of the tracks mentioned in Ella Fitzgerald: The Tale of a Vocal Virtuoso.

February 27th
Reparations Toolkit

What immediately struck me about this is how much it sounded like repentance, and that makes perfect sense. We can do things to improve, but unless we transform, and root out the white supremacy, it's not going to work. That is the change that is needed.

https://m4bl.org/wp-content/uploads/2020/05/Reparations-Now-Toolkit-FINAL.pdf

Paired with "Up Above My Head" by Sister Rosetta Tharpe

February 28th
"Grief Over Time" - interview with Sybrina Fulton by Derecka Purnell for The Cut

Aside from the personal emotions that I still have over Trayvon Martin's death, and a normal empathy for grief, what strikes me here is this perspective of people working for similar goals, if not exactly the same, and the room for conflict between them. It may even be competition, and sabotage, if there is concern that different techniques could harm the goal. We still do that, and I am convinced it doesn't help. 

She looks to a future that I hope will be better.

https://www.thecut.com/article/sybrina-fulton-trayvon-martin-interview.html

Paired with "Hourglass" by Mary J. Blige

Wednesday, February 23, 2022

Black History Month Sharing: Week 3

Just one week left now. I really wanted this to be better organized, but all I can be is sincere.

February 15th
Denzel Washington (1954 -     )

When I did the director spotlight on him, it was more that I had finally watched Fences, and then it was only two other films, so why not? That led to some interviews as I tried to find out how he decided when to direct, because he doesn't do it very often. It appears to be helping underdog films get made and doing favors. Listening to him, so warm and thoughtful and mentoring, well, it made me mad at Katie Couric, especially learning that she had held back racist comments from Ruth Bader Ginsburg, but the Black man is scary.

And really, none of it is surprising, but my admiration and affection for Mr. Washington has only grown.

https://sporkful.blogspot.com/2020/03/director-spotlight-denzel-washington.html

https://sporkful.blogspot.com/2020/09/celebrity-smackdown-couric-versus.html

Paired with "Whatta Man" by En Vogue with Salt N Pepa.

February 16th
"Uses of the Erotic: The Erotic as Power" by Audre Lorde (1978)

Lorde's writing has meant so much to me, but I am focusing on this one, because of a context in which it hit. It came at about the same time as a question about sexiness in women being equated with stupidity, and with reading something else about true sexuality being healing in its connection with and acceptance of the body. So then to read about how the erotic is connecting the physical with the emotional and spiritual, rather than the fear that tries to cast off the physical, or something else that tries to have the physical divorced from any emotional, well, I think there are some important ideas in there, that still seem beyond far too many people.

Paired with "Let's Talk About Sex" by Salt N Pepa.

February 17th
bell hooks (1952 - 2021)

I suppose hooks has been slightly outranked by Lorde, but I started reading hooks first, and she was the one who introduced me to "Dominator Culture" which was huge for me (and why I keep bringing it up all the time, years later). She also introduced me to Paolo Freire.

February 18th
Selma (2014)

This is an incredibly well done movie on an incredibly important subject. I would have given Oscars for wardrobe, directing, and the song. It only won for song. If there could only be one win, then maybe that one makes sense, because it does a good job of bridging then and now, and the fight for civil rights and voting rights is not over. There will need to be something amazingly transformational to get us to where that is no longer a problem, but hooks and Lorde would have some ideas.

Paired with "Glory" by Common and John Legend.

February 19th
March by John Lewis, Andrew Aydin, and Nate Powell (2013)

John Lewis and Andrew Aydin came to Powell's books when the first book came out. I remember him saying that he would cosplay as himself at Comic-con -- a new experience for him, which mainly meant adding a backpack to his usual look -- and also him asking me if I was getting into good trouble. 

That was not a special thing for me; good trouble was a theme for him. Getting everyone included, though, was special for him, and what is needed. Then there is also the playfulness. His death is a loss, but his rest is well-earned.

Paired with "Walk This Way" by Run DMC.

February 20th
How to Be an Antiracist by Ibram X Kendi (2019)

This was done with wonderful clarity and compassion. It is direct but caring, and I have to really appreciate that. Kendi takes the stance of being that friend who is going to be honest with you, but still a friend, and he does it really well.

Paired with "That's What Friends Are For" by Dionne Warwick, Stevie Wonder, Elton John, and Gladys Knight

February 21st
I'm Still Here: Black Dignity in a World Made for Whiteness by Austin Channing Brown (2018)

Also in the realm of anti-racist books, this is not as humorous, but it touched me a lot and it introduced me to Audre Lorde, which was of incalculable value. Of special note is the chapter "Whiteness At Work", where good, well-meaning people are still caught up in the structural racism, as a constant part of her work day. It shouldn't be this way, and the onus is on the white people.

Paired with "She Works Hard for the Money" by Donna Summer

Wednesday, February 16, 2022

Black History Month Sharing: Week 2

Another week down. I had some technical issues that caused me to skip songs for two of the days, but the sound card is functional, new speakers have been added, and I probably just need to replace the motherboard fan and maybe get a webcam now.

Enough about me.

February 8th
How Europe Underdeveloped Africa by Walter Rodney (1971)

This gets back to my love of Lerone Bennett's work too. I often read very dry, academic works because the information is important. When someone tells you something important and in a way that various levels of readers with different amounts of background information can process, that is an amazing accomplishment, sometimes quite rare. This book was a revelation, and I have found others who have felt the same way. It may be somewhat outdated now, but it will always be important.

Paired with "I Might Have Been Queen" by Tina Turner.

February 9th
Mirror to America by John Hope Franklin (2005)

In some ways the quintessential professor of African American history, reading Franklin's history, and its issues with race. It is told with grace and love, and sometimes tragedy. It is lengthy, but also a delight.

Paired with "Sittin' On) The Dock Of The Bay" by Otis Redding.

February 10th
"Let America Be America Again" by Langston Hughes (1936)

Powerful, and I can imagine people nodding along, with a completely different idea of what America being America would mean, but for me it means equality for all, white supremacy eradicated, because as long as we cling to some bigotry it leaves room for more to grow. None of us are free until all of us are free.

No song today. This has its own rhythm, and my sound is out.

February 11th
Underground (2016)

This was a good show overall, and the "Minty" episode was amazing, but the strongest lasting impression comes from a moment at the end of the first season. Rosalee's brother was supposed to run with the rest of the group, and did not. As she is finally at a place of safety, she learns of her brother's death. She tells Noah that none of us are free unless all of us are free. She goes on to work with Harriet Tubman, and to try and rescue her other brother and their mother.

When I go on about "dominator culture" (and I know that I do), it is not just because that need to be able to control others causes harm directly, but even our good intentions are impeded by it. If I want racial equality or gender equality, but I won't give up my homophobia or transphobia or ableism, I am strengthening the racists and the misogynists, regardless of my intent. 

I want all of us to be free. It's going to require emphasis on the "all".

Still no song.

February 12th
The New Jim Crow: Mass Incarceration in the Age of Colorblindness by Michelle Alexander (2010)

I was recently reading a different book on how we got to racism without racists. That "colorblindness" means that you can have a law enforcement and and prison system that is racist in practice without having to officially declare it. Alexander does a great job of tracing the path and showing the details.

Paired with "Fuck tha Police" by N.W.A

February 13th
What's Going On by Marvin Gaye (1971)

This is a profound album, with an emotional response to the times. As I listen again I am impressed with the questioning of his place in the whole. It is cosmic, but remains grounded.

Paired with the title track.

February 14th
Just Mercy (movie 2019 and book by Bryan Stevenson 2014)

I have been touched by Stevenson's work going back to a Smithsonian article back in 2012, but you learn more from the movie and the book. A lasting lesson from the book is how the racism of the legal system may be somewhat arbitrary, but that acts as intimidation for everyone else. In addition, yes, you can free a falsely accused man from prison after many years, but you can't restore his family life or the toll on his health or the time lost. 

Paired with "Mercy Mercy Me" by Marvin Gaye

Wednesday, February 09, 2022

Black History Month Sharing: Week 1

Since the start of the pandemic, I have become very interested in curriculum design and effective learning. 

In addition, my time in the group reading Me and White Supremacy had me thinking about going over the books I have read and trying to sort out good groups of books for different topics.

I am not quite there yet, but it occurred to me that for Black History Month I could share different things that were close to my heart each day. I would also try and make the daily songs correlate, though I am not sure I will be able to keep that up.

It occurred to me after a few days that keeping track on the blog might be nice. Jotting down a small note daily that I already posted on Facebook and tweeted is significantly easier than writing a full post.

This is not a return to regular blogging, but I will do a week's worth on Wednesdays, until all 28 have been done. I don't know what will happen next; what's new?

February 1st
Before the Mayflower by Lerone Bennett Jr. (1964)

I found this book very moving. It covers important history, but does it with compassion and elegance that is hard to find. 

Paired with "Black Man" by Stevie Wonder, also a trip through history.

February 2nd
The Snowy Day by Ezra Jack Keats (1962)

Groundbreaking in depicting a Black child as the protagonist (and magical on its own), the book was a step forward in representation, and something that Keats tried to continue is his other books, where Peter and his friends have other adventures.

Paired with "Greatest Love Of All" by Whitney Houston (because "the children").

February 3rd
“Peanuts, Franklin, and Racial Representation in Cartoons”, Beyond the Scenes/ The Daily Show

I did not even know that The Daily Show had a feature where extended sessions on segments were done until a friend sent me this. Correspondent Roy Wood Jr. talks to writer Josh Johnson and cartoonist and friend of Charles Schulz Robb Armstrong.

I found it touching and interesting overall, but the most interesting part was that Franklin's creation came after concerted urging by a Los Angeles teacher, Harriet Glickman. Schulz initially did not think he should, worried that he was not the right person, but in addition to continuing to write to him, Glickman got friends to write to him.

Schulz did add Franklin, got push-back, and threatened to quit producing the strip. He needed encouragement, but once there he was determined.

So much of the pushing today is destructive shoving, but we can prod, kindly but firmly, and with reinforcements.

Paired with "Lean On Me" by Bill Withers.

February 4th
Invictus (2009)

I do love this movie, and I have seen other people react strongly to it, mostly in good ways. I also wanted to mention it in a last push to send people (at least ones in the Portland Metro Area) to Mandela: The Official Exhibition at OMSI through February 13th.

https://sporktogo.blogspot.com/2021/11/omsi-mandela-official-exhibition.html

Paired with "Nkosi Sikelel iAfrica" (the South African National Anthem, featured in the movie) as sung by the Soweto Gospel Choir.

February 5th
Hair Love (2019)

Matthew Cherry's short film also has a children's book. The book is from the daughter's point of view, while the movie is from the father's, as the father has to try and live up to the mother's skill with natural hair. There is a lot of heart in both, with more humor in the movie, but it might be a painful humor for someone with similar struggles.

Paired with "Don't Touch My Hair" by Solange and featuring Sampha. 

February 6th
And the Walls Came Tumbling Down by Ralph Abernathy (1989)

A warm, insightful account of the work of the Southern Leaders Conference from Martin Luther King Jr.'s close colleague and friend, this was written twenty years later, with the benefit of hindsight. I think there is a lot to learn, even now, from this account, fortunately written shortly before Abernathy's death.

Paired with "Lift Every Voice And Sing" by Alicia Keys.

February 7th
Queen Sugar (2016 - )

I love this show. There are wonderful characters, who are not perfect (except maybe Hollywood), but they are still completely relatable and even lovable. Good dealings with grief, racism, forgiveness, masculinity, and many other subjects that are helpful to see.

Because they handle so many difficult topics in such a sensitive manner, and because the theme song is sung by Meshell Ndegeocello, paired with her cover of "Sensitivity".

Monday, January 17, 2022

Birthday post

When I wrote that I was taking a break, I really hoped it would be a short one. I could keep up with the blog during training, though it wasn't easy. Once I started taking calls, I thought there would be an adjustment period, but that I would gain experience and regain my equilibrium.

That didn't happen.

(I have been continuing to post on the other two blogs, very regularly on travel -- for which I still have nine drafts of things we have already done -- and somewhat less regularly on provident living.)

It's not that I am still struggling with how to do my job. While there are still periodically things that come up that I don't know, usually it is something that truly is weird. I am doing pretty well in general.

It is more the call volume, and even more than that my specific reaction to the call volume.

It is busy. Some of that is probably time of year, though I do have concerns that part of it is inadequate staffing and that there is a worker shortage that can't be easily solved and it will never let up. That could be true.

However, it is mainly the effect that the frequent phone ringing has on my nerves. 

I tried avoiding applying at call centers, but other types of jobs weren't hiring me. Of the places that would hire me, this was definitely the best. After my probation period is over on March 13th, I should have options for moving into other jobs within the company. I think I might do well in claims.

Here is something I know about myself: I am good at concentration. I do well with states of flow, and that can include spending time working out an intricate problem, but having a chance to focus on it.

I do love helping the people who call, for the most part; it's the start of that call, maybe when I am trying to finish logging something or read e-mail or study something that I realized that I don't know that well... that's what is getting me.

As it is, I have hives again. The last time I had them was when Mom's attention span was going, and there was constant change and difficulty in keeping her happy. It makes sense, then and now.

It's not bad knowing something about yourself. There may be frustration if there is a problem you can't solve, but identifying the problem doesn't make it a problem; that's just awareness.

So, I am still not writing for a while.

There are so many things that I have to say, but I will only flesh those thoughts out more for when I am able to write them.

Regardless, for the luck that makes my birthday a holiday, today I have time, and I will post. Today is about doing the things I have not been getting time to do.

(I know I have joked in the past that when I turned 50 I would get on Our Time while I was the hot young thing, but it is hard to think of a more annoying way to spend my limited time, and that is just not going to happen.)